Leasehold & Service Charge Officer

Salary from £26,298 Per Annum

Contract Type: Permanent – Full Time

Closing date: Monday 5:30pm 11 January 2021

Our mission at NLMHA Ltd is to provide quality homes and services, strengthen and build communities, which Improve lives of our residents. We are looking for a Leasehold & Services Charge Officer to be part of Finance Team managing shared ownership, leasehold properties and dealing with Leaseholders’ service charges. This individual must go the extra mile to ensure excellent service delivery and take our customers into the heart of all they do.

NLMHA was set up in 1988 and has developed into a significant provider of housing to meet the needs of the wider Community irrespective of race, gender, disability, belief, sexual orientation, age or socio-economic background.

NLMHA is a not-for-profit organisation which seeks to provide outstanding customer service. Managing over 900 homes in five local authority areas across North East London, we build thriving neighbourhoods and work tirelessly to transform the lives of our residents. We are also an outstanding developer of new properties, sweating our assets and consistently building new social and affordable homes for a diverse range of people.

This post will be responsible for dealing with all aspects of the NLMHA’s Leases, acting as the frontline contact on all aspects of leasehold matters. You must deal with annual service charge estimates and statements ensuring the production of bills and statements are processed correctly and that Leaseholders receive reasonable bills and accurate statements for service charges. Experience of leasehold management and preparing service charge accounts as applicable to Registered Social Landlord is essential.

If you believe you are well suited for this role, please complete the application before the closing date on the 11th of January 2020 at 5:30pm (CV’S and paper copies will not be accepted, please only complete the application electronically). We will love you to join the NLMHA team!

We promote equality and diversity and welcome everyone in the community to complete the application.

Please click the link below to download the Application:

Letter from the Chief Executive

Job Description

Application form 

Equal opportunities monitoring form – Completed form must be returned with application

Privacy Notice for job applicants – Completed form must be returned with application

All applications along with signed privacy statements and completed equal opportunities monitoring forms should be emailed to by the closing date.